Service providers sound

A FIVE year study commissioned by one of Australia’s largest corporate training and management consultancy firms has revealed that 99 per cent of corporate businesses are satisfied with their professional service providers.

Happening People received more than 5000 survey respondents to its lengthy research, with the overwhelming majority agreeing their professional service providers were effective and met their needs before, during and in the current recovery phase of the Global Financial Crisis.

Happening People managing director Samuel Day, was taken aback by the results; which didn’t produce the desired outcome for his business.

“We initially commissioned the survey to identify weaknesses in our competitors and ensure we were more effective in those areas, but were very surprised to see a 99 per cent satisfaction result which remained consistent over the past five years,” says Day.

“We have worked with more than 25 per cent of Australia’s top 100 companies and have heard many horror stories in outsourcing when we are called in, but it appears the negative stories are insignificant compared to the overall experience of organisations.”

The client confidence in the industry is sure to be a boost for providers across the country as all sectors are expected to increase investment in professional services as economic pressures ease.

Businesses surveyed include providers of corporate training, management consulting, accounting, wealth management, recruitment and legal services.

Help us deliver quality journalism to you.
As a free and independent news site providing daily updates
during a period of unprecedented challenges for businesses everywhere
we call on your support

Crypto staking: a new way to earn passive income
Partner Content
You may be familiar with traditional ways of earning passive income such as trading sto...
Etoro
Advertisement

Related Stories

Hospitality mogul Glenn Piper to transform Hook Island into "world class hospitality experience"

Hospitality mogul Glenn Piper to transform Hook Island into "world class hospitality experience"

Sydney hotelier Glenn Piper has snatched up his third hospital...

Super fund HESTA "unconvinced", to vote against AGL demerger

Super fund HESTA "unconvinced", to vote against AGL demerger

Superannuation fund HESTA is backing the position of Australian tec...

Board exodus gathers pace at The Star after O’Neill resigns as chairman

Board exodus gathers pace at The Star after O’Neill resigns as chairman

The Star Entertainment Group (ASX: SGR) is now on the hunt for a ne...

Woolworths adds controlling stake in MyDeal to cart for $218 million

Woolworths adds controlling stake in MyDeal to cart for $218 million

Woolworths (ASX: WOW) is looking to enhance its online marketplace ...