SUNCORP TACKLES MARCIA CLAIMS

SUNCORP TACKLES MARCIA CLAIMS

SUNCORP Group Limited (ASX:SUN) has mobilised its customer response teams to process a spate of claims in the wake of Tropical Cyclone Marcia.

The insurer received 4,300 claims but says it's too early to provide an accurate estimate of costs.

Suncorp CEO Patrick Snowball (pictured) says the company is primed to manage disaster events and is working with the authorities to reach major affected areas.

"The wellbeing of our customers remains our number one priority and we are making sure the necessary resources are in place across our bank and insurance brands," Snowball says.

"A further 200 call centre staff and 13 interstate assessors are ensuring limited call wait times and expedited assessments."

The customer response teams include representation from brands including AAMI, Apia, GIO and Vero.

"Our customer response team units are now active in key areas of Yeppoon and Rockhampton providing additional opportunities for customers to lodge their claims and talk face-to-face with claims staff," he says.

"These are experienced teams who were there for our customers following the 2011 Brisbane Floods, Cyclone Yasi and most recently following the December 2014 Brisbane hail storms."

The company's reinsurance program and Queensland home portfolio will limit the financial impact of Tropical Cyclone Marcia to a maximum of $200 million before tax.

Snowball says impacted Suncorp Bank customers may also be eligible for financial relief assistance.

Help us deliver quality journalism to you.
As a free and independent news site providing daily updates
during a period of unprecedented challenges for businesses everywhere
we call on your support

Crypto staking: a new way to earn passive income
Partner Content
You may be familiar with traditional ways of earning passive income such as trading sto...
Etoro
Advertisement

Related Stories

Cromwell sells Brisbane head office to Wingate for $108.5 million

Cromwell sells Brisbane head office to Wingate for $108.5 million

As part of its strategy to sell off inessential assets, Brisbane-ba...

Record profits again for TechnologyOne as CEO touts business model resilience in tough times

Record profits again for TechnologyOne as CEO touts business model resilience in tough times

TechnologyOne (ASX: TNE) CEO Edward Chung has affirmed the company ...

John McGrath calls for calm as real estate company forecasts rise in earnings for FY22

John McGrath calls for calm as real estate company forecasts rise in earnings for FY22

Despite recent trading conditions proving disruptive for the reside...

Board exodus gathers pace at The Star after O’Neill resigns as chairman

Board exodus gathers pace at The Star after O’Neill resigns as chairman

The Star Entertainment Group (ASX: SGR) is now on the hunt for a ne...