A Brisbane-founded tech company developing task management software for brands such as DHL, Johnson & Johnson and the American Red Cross is gearing up to scale its Fortitude Valley team from 70 to 105.
Founded in 2013 by Matt Fairhurst, Skedulo’s scheduling software has become a mainstay in the US, where it is responsible for coordinating COVID-19 vaccination bookings for elite sporting leagues – such as the NBA and NFL – and public schools.
Speaking with Business News Australia, Fairhurst says the funds for expansion stem from a USD$75 million (AUD$101 million) Series C last year, in which QIC-led Business Investment Fund took part for an undisclosed amount.
The round was led by UK-based investment vehicle Softbank Vision Fund 2, which has previously injected capital into companies such as Uber, Klarna and ByteDance.
While Skedulo is now headquartered in San Francisco, the founder still considers Brisbane home.
“The development of our platform – all of that starts in Australia and in our Brisbane office,” Fairhurst says.
“A significant allocation of funds has gone into growing the team in Brisbane and our engineering and product efforts all over the world, which is exciting.”
The company became the software of choice for scheduling COVID-19 vaccine appointments in the US after BioReference Labs – a testing and healthcare service – turned to Skedulo to develop a solution that could manage high booking volumes.
Since launching on 5 May 2020, Fairhurst says the software has scheduled more than 60 million appointments, noting the growth has been both “humbling and exciting”.
“I'm excited every single day about the opportunity to just build a wonderful company of people,” he says.
“The last few years have been a testament to how important it is for leaders, organisations and companies to anchor on their core values.”
The company currently has five offices around the world including San Francisco, London, Ho Chi Minh City, Sydney and Brisbane.
Skedulo's primary software centralises company spreadsheets, calendars and emails into one management system for employees without a designated workspace.
One client using such software is the American Red Cross, which pivoted from tracking instructor hours manually to Skedulo's management system, reducing the underutilisation of its instructors by 31 per cent.
“With their cloud-based scheduling software, Skedulo provides an end-to-end solution that improves the user experience and strengthens the supply chain,” Queensland treasurer and minister for trade and investment Cameron Dick said.
“As well as the health sector, Skedulo software is trusted in disability and aged care, disaster recovery, first aid training, with home solar panel installation, and for any mobile workforce.”Other companies that have received an investment from the QIC-led Business Investment Fund include Gilmour Space, Buildsafe and VALD.
When asked about the potential for another raise, Fairhurst was open to the possibility.
“There’s certainly nothing on the immediate radar but we're continuing to build our customers and our company," he says.
“At the pace we’re building, it's a likely outcome that we would take on additional capital to ensure that we can fully realise the opportunity and growth potential that we have.”
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